FAQ

Where do the posters ship from?
Most of our posters are packaged and shipped directly from SonnyRay.com or through our trusted framing partner. Each piece is carefully packed in sturdy tubes to ensure it arrives in perfect condition.

How long will it take to receive my poster?
Once your order is placed, it’s typically processed within 3–5 business days. Shipping times depend on your location:

  • Domestic orders: Delivered within 7–10 days after processing.
  • International orders: Delivery times vary depending on the destination.

For updates on your order, feel free to contact us at info@sonnyray.com.

What is your return policy?
Since all our posters are printed on demand, all sales are final. However, if your poster arrives damaged, please email info@sonnyray.com with:

  • Photos of the damage.
  • Photos of the interior and exterior packaging.
We’ll work with you to resolve the issue promptly.

How should I care for my poster?
To preserve your poster’s vibrancy, we recommend:

  • Framing it with UV-protective glass or acrylic.
  • Keeping it out of direct sunlight.

Do you offer framing options?
Currently, we do not offer framing options. However, all posters are made to fit standard frame sizes, so finding the perfect frame for your space will be simple.
We’re excited to share that we plan to offer framing options soon—stay tuned for updates!

How can I be a part of Sonny Ray and/or collaborations?
We’re always looking to connect with creative individuals who share our passion. If you’re interested in joining our journey or collaborating with Sonny Ray, please reach out to us at info@sonnyray.com